Privacy Policy

We use the information we collect to:

• Manage club memberships and registrations
• Organize and administer training sessions, matches, and events
• Communicate with members about club activities, news, and updates
• Process payments and manage financial transactions
• Ensure safety and welfare of all participants, especially children
• Comply with legal and regulatory requirements
• Maintain insurance coverage and handle claims
• Promote the club through photographs, videos, and social media
• Improve our website and services
• Respond to inquiries and provide customer support
• Send newsletters and promotional materials (with consent)

Under UK GDPR, we process your personal data based on:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for a contract with you (e.g., membership)
• Legal obligation: Where we need to comply with the law (e.g., safeguarding requirements)
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided your rights don't override these interests

We may share your information with:

• England Handball Association: As required for membership registration, competition entries, and regulatory compliance
• Insurance providers: For coverage and claims processing
• Event venues and facilities: For booking and access purposes
• Payment processors: To process membership fees and payments securely
• DBS checking services: For safeguarding checks on coaches and volunteers
• Medical professionals: In emergencies or with consent
• Legal authorities: When required by law or to protect rights and safety
• Service providers: Who assist with club operations (e.g., website hosting, email services)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical records in locked cabinets
• Password protection and encryption for digital records
• Limited access to personal data on a need-to-know basis
• Regular security assessments and updates
• Secure communication channels for sensitive information

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active membership data: Retained while you are an active member
• Former member data: Retained for up to 6 years after membership ends for legal and financial compliance
• Junior member data: Retained in accordance with safeguarding requirements
• Financial records: Retained for 6 years as required by HMRC
• Incident and safeguarding records: Retained in accordance with statutory requirements

After the retention period expires, we will securely delete or anonymize your personal information.

Under UK GDPR, you have the following rights:

• Right of access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data in certain circumstances
• Right to restrict processing: You can request that we limit how we use your data
• Right to data portability: You can request transfer of your data to another organization
• Right to object: You can object to processing of your data in certain circumstances
• Rights related to automated decision-making: You have protections against automated decision-making and profiling

To exercise any of these rights, please contact us using the details below. We will respond within one month of receiving your request.

We are committed to protecting the privacy and welfare of children participating in our programmes. For children under 18:

• We require parental or guardian consent before collecting personal information
• We implement strict safeguarding policies in accordance with England Handball and UK law
• All coaches and volunteers working with children undergo enhanced DBS checks
• We obtain specific consent before taking or publishing photographs or videos of children
• We maintain appropriate supervision ratios and welfare standards

For full details, please see our Safeguarding Policy and Child Protection procedures.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Necessary for the website to function properly
• Analytics cookies: Help us understand how visitors use our website
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. When you first visit our website, you will see a cookie consent banner where you can accept or customize your cookie preferences.

Our website may contain links to third-party websites (e.g., social media platforms, England Handball Association). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues: